SOFTGEN SYSTEMS · Privacy & Data Protection Business Software • Cloud Reporting • Digital Services
Privacy & Data Protection

Your data deserves clarity and care.

This Privacy Policy explains how Softgen Systems handles information associated with its business software, cloud reporting and related digital services, including the ShiviMart service described below.

Last updated: May 2026

Privacy questions?

For privacy or account-deletion requests, contact shivendrasoftgen@gmail.com.

Softgen Systems is committed to protecting your privacy.
This policy covers the information described for Softgen business software, WhatsApp messaging services and the ShiviMart service.

01 Information We Collect

Depending on the service being used, information may include:

  • Business details such as business name, GST information and contact details.
  • User login data.
  • Billing and inventory data used by the software.
  • WhatsApp numbers and messages where messaging services are used for delivery.

02 How We Use Data

Information is used for the purposes described in the supplied policy, including:

  • Running POS and billing systems.
  • Sending WhatsApp messages.
  • Improving services.

03 Data Sharing

The supplied policy identifies the following categories of third parties:

  • Meta, for WhatsApp delivery.
  • Cloud providers.
  • Legal authorities where required.

04 Security

The supplied policy identifies the following security measures:

  • HTTPS encryption.
  • Secure servers.
Security controls can vary depending on the specific Softgen product, deployment and service configuration.

05 ShiviMart Privacy Policy

ShiviMart respects your privacy. The supplied ShiviMart policy states that user information such as name, mobile number and delivery address is collected for order processing and delivery purposes.

The supplied policy states that personal data is not sold or shared with third parties except as required for order delivery and legal compliance.

It also states that information is securely stored and used to improve services.

06 ShiviMart Account Deletion

Users may request deletion of their ShiviMart account and associated personal data by emailing:

Email: shivendrasoftgen@gmail.com

Please include:

  • Registered mobile number.
  • Name.
  • Account deletion request.

Data identified for deletion:

  • User profile information.
  • Delivery addresses.
  • Account details.

Data identified for retention where required by law:

  • Order history.
  • Transaction records.

The supplied policy states that account deletion requests are processed within 7 business days.

07 Contact

For questions about the Softgen privacy policy, the supplied contact is:

Email: support@softgensystems.com

For ShiviMart account deletion requests, please use shivendrasoftgen@gmail.com.

? Important Note

This page has been redesigned using the privacy-policy content you supplied. It is a website presentation update, not a legal review or certification of the policy.